Customer Testimonials

We love to hear what our customers have to say. The more you tell us, the better we can do for you. We always welcome your comments.

Everyone here is awesome. Great customer service, timely delivery, beautiful fresh flowers. I was so happy with my experience that I could not say enough good things. Loretta Strange
Awesome people that work there! Such a great environment! This is the only place I buy my flowers. I’ll never buy from anywhere else. Rachel Wallace
Absolutely love the arrangement I sent my best friend!! Amazing service!! Beautiful flowers! Brenna Campbell
Have ordered 3 times from the UK. The recipient has told me that the flowers were beautiful and lasted about 3 weeks. They certainly achieved the objective. Thank you. Jimmy Tarbox
Anytime I need flowers this is the place I go! No matter the occasion they’ve always taken great care of me. Brandon Garrison
Being in the customer service industry for most of my life, I am very critical when I deal with any company.  That being said, I will always use Crouch Florist. Their professionalism from the employees, and especially management is always on point for me.  Thank you for giving me hope that there is still good customer service in America. Ben Holtsclaw
The only company I found in Knoxville who was willing to deliver same day on Valentine's Day. Thanks for helping a guy out! Tony Ferrari
I have lived in Knoxville my entire life.  I have always been more than satisfied with the service provided by Crouch.  I tried the internet providers once and was horribly disappointed.  Crouch has taken care of everything, every-time, no problems! Gary Weaver
I just wanted to extend my thanks for your flexibility & patience in helping us plan flowers for my mother-in-law's memorial service this past weekend! When we arrived at the church and saw the flowers, I was so, so happy! They were perfect and beautiful... and smelled SO wonderful! We haven't been able to tell if it's just the culmination of all the flowers or if one is just the star of the show when it comes to smells. Anyway, I just wanted to say thank you for taking care of us and adding such wonderful color to her memory. I've attached two photos of a few of the flowers in use. : ) Thanks again,
Emma Phillips Emma Phillips
There are no words to say thank you enough for all the prayers and calls to me and for my family. I hope you all know how much your arrangements for my sisters funeral and calls meant to me. Gayle "Cheezy" Johnson Gayle Johnson
We were very pleased with the flower arrangements for our Fall Owner's Clinic. We will be in touch all year for our other Owner's Clinics. Thank you so much for going the extra mile. Carrie Dugan Mercedes Benz of Knoxville Carrrie Dugan
Thank you so much for your help with my mother's funeral flowers. You guys represented her in a way I will remember forever. Donald Hutchison
Thank you so very much!
I really do thank you for the quick response and the great customer service!! William Peck William Peck
My old friend’s daughter (that she lives with now) sent me a photo of the flowers.  They are gorgeous!  You guys do such a great job! Tandy Whitaker
Dear Sir,  On June 26th I lost my son, and received two arrangements at my home, and several at the service at Cokesbury United Methodist Church. I received a personal note from Gayle, what a blessing to have such a caring person on your staff.  Sincerely,  Rita Stroud  Rita Stroud
My sister, Emily Hatfield, said that the flowers are beautiful and that the delivery person was so nice. I want to add that Lindsey, the person who took my order for the flowers, was extremely helpful and very nice.  Our family has been doing business with your store for at least 30 years and we love you.  Thanks for another job well done.  Lynda Cooper Sarli PS My husband Richard did an order with you for a wrist bouquet for me for our wedding fourteen years ago -- a simple wedding for an older couple. The flowers you made for me were delightful and he was so pleased with them, as was I.  We live in Florida but many of my family members still live in the Knoxville area.  While we may not order from you that much it is great to know that we have a reliable (and great) store we can contact when we need, alas, mostly funerals now.  Thank you so much. Richard and Lyn Sarli Richard and Lyn Sarli
The flowers were beautiful, and really cheered my Mom up. Thank you. I will definitely use you again. -Tonia Lees Tonia Lees